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What happened? A: It is normal that TWO foam edges have shipped and are simply stuck together. Try to peel the two edges apart. If we did make a mistake just contact us and we will be glad to take care of it right away. Some kits are sold in packs of ONE edge only, so be sure your ordered the correct amount. Q: I ordered a speaker foam repair kit, but I am not sure if it fits my speaker. What do I do next? A: STOP! Contact us right away. DO NOT glue anything if you are unsure of the fit or sizing.
If your speaker needs a different size kit and you attempt to glue it, there are no returns! How do I order a repair kit for it? Q: Does Simply Speakers offer combined shipping? A: Yes we do! If you are purchasing more than one item from us remember to wait and pay for all items together. Even if promoted by eBay, wait until you have committed to all desired items before payment. You can also request a combined invoice.
Q: How can I add an item to an order I've already paid for? A: Our order management system is highly automated making it difficult for us to change an order after it has been placed. For this reason we are unable to modify or change an existing order once it has been sent to us from eBay and processed.
You will need to place a new order in this case. Q: Can I change the shipping address for an order that I have already paid for? A: We only ship to the confirmed address provided to us from eBay or your PayPal account. Any address changes or updates must be arranged with eBay or PayPal prior to placing your order with us. Q: Can you send my International shipment as a sample or a gift?
A: We do not mark merchandise values below actual value or mark items as "gifts". USA and International government regulations prohibit such behavior. This applies to all shipments outside of the USA. Q: I would like to order some speaker fabric but I need a size longer than 1 yard 36 x 60 inches. Can Simply Speakers help? A: Yes, we can cut your speaker fabric in 1 yard increments as long as you need it, up to 15 yards 45 feet.
The width of the material is always 60 inches 5 feet. Q: What happens if the parts I ordered do not fit? A: If you ordered an item, and it does not fit, please message us. Our team is eager to find you the correct size needed and arrange for an exchange. To speed things up please have your order number ready. Q: I just finished replacing my diaphragm and the horn still does not work.
What went wrong? A: You might have a blown fuse, bulb, or defective crossover or component. This would cause the system not to send a signal to the horn. If it works you will need to test the fuse, bulb or crossover components and repair or replace them as needed. If the horn is still defective feel free to contact us to make arrangements to return the item for inspection and to receive a replacement diaphragm.
Q: What can I do if my shims do not fit inside the magnet of the speaker I am reconing? A: Speaker models vary. If your recone kit shims do not fit you can cut them into strips and insert several of the strips evenly around the magnet. You can also substitute our shim stock with thinner material such as business cards or other sturdy pieces of clean paper stock cut into strips.
Store Newsletter. Add Simply Speakers to your Favorites to receive our email newsletters about new items and special promotions. Quality Speaker Repair Parts Since ! We also repair speakers. Click here to have us repair your speakers. Speaker diaphragm repair kits include:. One Factory new diaphragm for your speaker model.
Superior quality, Largest selection, and the Best prices. FREE technical support. We are here for you if you need us! Worldwide shipping. We are a full service speaker repair center! Most orders ship same day. The address provided by eBay or PayPal will be used for shipment. We are not responsible for wrong or un-deliverable addresses.
We will not mark down invoices or claim items as "gifts" or otherwise assist in deceptive international shipping practices. Shipping charges will appear for those items. If you need overnight or other expedited service please contact us prior to placing your order or choose those options when you checkout.
We have thousands of speaker repair parts in stock and not all models are listed for every part we sell. In some cases, you will need to verify the correct parts by removing the defective component from your system first and prior to ordering to determine which model you have.
You may need to measure a part of your speaker to determine if the replacement part is compatible. We can help you in determining which parts you need. Please contact us. See our FAQ page for other frequently asked questions. We may ask you to email a photo of your speaker to us for verification. Ask all questions before placing an order. Items that have been mis-ordered may also be returned for refund or exchange for 30 days from the date of purchase at customer expense. Returned items must be in new saleable condition with all packaging and contents.
Units showing signs of use, ie. A restocking fee may apply. In most cases, no RMA is required, simply include a copy of the sales receipt with your return along with a brief description of the issue. Special order items are NOT returnable. Items returned for warranty consideration must be shipped freight pre-paid. We will cover the cost of return shipping if warranty claim is valid.
Today, we occupy our own stand alone building with over 11, square feet dedicated entirely to speaker repair parts and accessories. We treat every customer project as if it were our own. We take the time to do it right the first time, every time! SS Audio is our trademarked in-house brand of speaker foam replacement kits, speaker diaphragms, recone kits, speaker grill cloth, and more!
We strive to provide the best quality parts at the best prices! Let us know what you need. We are here for you. Petersburg, Florida. I refoamed my 8" woofers from and the sound is fantastic. The instructions were spot on and answered all my questions. Getting the old glue off was the hardest part of the job and the most consuming. But I persevered, and I am a 75 year old woman who loves to listen to organlive from iTunes. Thanks for a great product. I have just finished replacing the foam surround on one of my two 11" woofers.
The video instructions have been unusually helpful, especially the hints to apply adhesive to the back side of the foam before turning it over and attaching it to the cone. It was also very helpful to see how slowly the adhesive sets up, and to keep turning the speaker and pressing the foam into place until the adhesive holds.
Illustrating these techniques, beyond your providing the foams and the adhesive, made a huge difference. See attached photo.
I could not have done this without your great video instructions, your easy to use kit, and your email support.
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